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Frequently Asked Questions
Orders
You will receive an email confirmation with a tracking number once your order is shipped.
Use this tracking number to monitor your delivery.
We start order preparation promptly after you place your order, so changes or cancellations (including address modifications) cannot be guaranteed. To explore the possibilities, please contact us at connect@septembercollective.com
We accept Visa, MasterCard, Amex, Shop Pay, Apple Pay, and Google Pay.
For questions about specific products or artisans, please contact us at info@septembercollective.com. We are happy to provide additional information and assist with any inquiries.